Money Back Guarantee & Returns Policy

Most companies in our industry have a 'No Return' or 'Restocking Charge' return policy of up to 25% of the order value.

Not at Displaysense! - If you're not happy, we're not happy!

If you are not entirely satisfied with ANY product purchased from Displaysense, we will replace or refund the product price in full providing the steps below are followed

1. The product should be unused, unassembled and in its' original packaging.
2. The product must be returned to us in good condition within 28 days (20 working days) of date it was delivered to you.
3. Before returning products, please use our online Returns Authorisation form for a Returns Authorisation Number.
4. Your Returns Authorisation Number should then be clearly written on the carton/s being returned. The Returns Authorisation Number is valid up to the 28th day (20th working day). Goods will not be refunded after this time.
5. When organising a return, we strongly advise you to return goods via a fully insured courier or special delivery so that you have a proof of delivery back to us.
6. Cost of product plus VAT is refunded. Delivery charge can not be refunded.

Please note: Certain card issuers have been known to take up to 10 working days to show the refund on debit/credit cards. Once we have issued a refund onto your card, you will need to contact your card issuer if the refund has not appeared on your statement. Thank you.

Happy Shopping!

> Returns Authorisation Form

> Help Section

> Faulty Product Form

> Damaged in Transit