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Terms and conditions

Displaysense Terms and Conditions of Business
Terms and Conditions of use of the website For Republic of Ireland customers, visit Displaysense Ireland For European customers please visit Displaysense Europe

Displaysense Terms and Conditions of Business

  1. Interpretation in these Conditions:
    'BUYER' or 'YOU' means the person who accepts a quotation of the Seller for the sale of the 'Goods' and whose acceptance is then confirmed by the Seller in accordance with these conditions or whose order for the 'Goods' is accepted by the seller 'GOODS' means the goods (including any instalment of the goods or any parts for them) which the seller is to supply in accordance with these conditions 'SELLER' or 'WE' or 'US' or 'OUR' means DISPLAYSENSE LTD (Company Registration No. 1389049) of Rye Street, Bishop's Stortford, Hertfordshire, CM23 2HG, UK 'CONDITIONS' means the standard terms and conditions of sale set out in this document and (unless the context otherwise requires) includes any special terms and conditions agreed in writing between the buyer and the Seller or set out in the Quotation Order or Acceptance Forms issued by the Seller 'CONTRACT' means the contract for the purchase and sale of the Goods 'WRITING' includes telex, cable, e-mail, facsimile transmission and comparable means of communication Any reference in these Conditions to any provision of a Statute shall be construed as a reference to that provision as amended, re-enacted or extended at that relevant time. The headings in these Conditions are for convenience only and shall not affect their interpretation.
  2. Updating Range
    Our range of products is continually being revised and updated. We reserve the right to change specifications without prior notice.
  3. Specifications
    All descriptions, illustrations and sizes given in this website or catalogue are for guidance only and no particulars therein shall be binding on the company. The following products are not approved for use in the Republic of Ireland : Fax machines, telephones, answering machines and modems.
  4. Samples
    Prior to a bulk order, we are able to supply samples on selected items. Please call for details – 01279 460 460 or +44 (0)1279 213 800.
  5. Price/Discounts
    All prices are quoted exclusive of VAT. Please refer to ordering information for details. Displaysense Ltd reserves the right to alter any prices/discounts at any time without prior notice.
  6. Minimum Order
    There is no minimum order with Displaysense Ltd.
  7. Delivery & Risk Delivery
    lead-times are given in good faith and Displaysense Ltd will not be responsible for any kind of delay in transit. We accept no liability and the buyer has no right to cancel the order if delivery is delayed beyond the estimated time unless we have specifically agreed in writing to deliver on a particular date. Prior to dispatch great care is taken to inspect and package all goods. Upon delivery the carriers Proof of Delivery should be signed as ‘Damaged' if you believe that the goods may be damaged. All goods must be examined as immediately as possible for damage or any items missing. Damage or shortages must be reported to Displaysense within 3 working days upon receipt of delivery - please email help@displaysense.co.uk within 3 working days of delivery and include a picture of the damage, a picture of the consignment label on the box and your order number/contact details. If the goods are found to be damaged please ensure that you keep all packaging and replace it back in the box with the damaged item. Failure to comply with any of the above will be deemed that the goods are acceptable and the buyer unconditionally waives any right to reject the aforementioned goods. Our liability in respect of loss or damage to goods shall not exceed the invoice value of the goods (excluding VAT) and our liability shall in no event extend to consequential or indirect loss or damage, loss to third parties or loss of business. The goods must be delivered to the delivery address agreed with Displaysense Ltd. Under no circumstances should the carrier be instructed by the buyer to deliver to another address or to leave the goods elsewhere. If the buyer or a representative of the buyer is not available to check and take delivery of the goods at the delivery address, this may result in the carrier needing to return on another date and a delivery surcharge to the buyer may apply.
  8. Payment
    Non-account buyers must submit payment with their order by credit/debit card, BACS/CHAPS or cheque. When paying by cheque, please allow 5-7 working days for funds to clear before goods can be released. Credit accounts may be applied for following a minimum of 3 months regular trading with Displaysense Ltd on payment with order basis. Terms of trade are 30 days net and any account outstanding for more than 30 days may be charged interest at 4% above Barclays Bank PLC lending rate. We reserve the right to refuse or withdraw credit accounts at any time. For security reasons only UK customers can pay in GBP using a UK registered debit/credit card. The Country of Merchant Domicile is the UK.
  9. Cancellation & Returns
    You can cancel your order but you must contact our Customer Services Department immediately to establish the status of your order. Visit the Contact us section for contact details. If we are able to stop the order from being dispatched, we'll refund the full amount of the order. If your order has been dispatched, then follow our returns policy below. No goods may be returned to Displaysense Ltd without our prior consent. Goods are returned at the buyer's own cost and risk. Goods must be returned within the 28 day money back guarantee period, from time of delivery in order for the return to be valid. The goods must be returned in their original packaging, in an unused, unassembled and resellable condition. Refunds will be made on the cost of the goods plus VAT only. Custom made and printed items are non returnable. Please use the online Return Authorisation Request Form to submit a request. Food products shall be in good condition and with adequate date life when leaving our warehouse. Food products are not supplied on sale-or-return basis and therefore no food product will be accepted as a return, unless it has been supplied to you in a damaged or deficient condition. In the event of food products reaching you in a damaged or deficient condition you should notify us immediately and submit the claim within 3 working days of signing for the goods. Products that are sealed can be returned only if the seal remains unbroken and intact. If the seal is broken this will invalidate the 28 day money back guarantee as the item can only be returned on the basis that it is received in a resellable condition.
  10. Faulty Products
    No goods may be returned to Displaysense Ltd without our prior consent. If you believe an item to be faultyplease complete our online Faulty Product Form to ensure your claim is processed as quickly as possible or call our Customer Service Team on 01279 460 460. Once we have received your notification we will contact you within 24 hours (Mon-Fri) to arrange a replacement or for a full refund to be made.
  11. Bespoke Orders
    It is the customers’ own responsibility to check the accuracy of the designs, drawings and specifications and any other data supplied to us for made to order items. You agree to review our written sales order and inform us in writing of any inaccuracies. We will correct the inaccuracies and reissue the sales order/drawings for you to accept by signing the sales order form. Once the sales order form has been accepted and signed by you it can not be cancelled and no amendments can be made to the order or specifications without our prior consent in writing. Bespoke orders will be subject to a delivery charge which will be calculated at the time of order. Personalised, printed and made to order items are non refundable and can not be returned to us under our 28 day money back guarantee. Delivery timescales are quoted in good faith and are not the essence of the contract. No deductions or costs can be claimed for late delivery. If the delivery date is extended by the customer, it is the customers’ responsibility to organise and pay for any extra storage, handling and distribution costs incurred by us or our manufacturing plants. For orders under £2,000 +VAT full payment is required with order. For orders over £2,000 +VAT, payment terms will be set out by us at the time of order subject to delivery times and your trading history with us.
  12. Copyright
    Copyright of any product manufactured by us or any design, illustration or drawing produced by us remains the sole property of Displaysense Ltd unless expressly agreed in writing by Displaysense Ltd.
  13. Reservation of title
    Risk in the Goods shall pass to you when the Goods are delivered. The property of the Goods shall remain with us until you pay all sums due whether in respect of this contract or otherwise. You shall hold the Goods as our fiduciary agent and bailee until title passes. Until title passes the Goods shall be stored separately from any other Goods and you shall not interfere with any identification mark, labels batch numbers or serial numbers on the Goods. Until title passes we agree that you may use or agree to sell the goods as principle and not as our agents in the ordinary course of your business subject to the express condition that at our direction the entire proceeds of any sale or insurance proceeds received in respect of the Goods are held in trust for us and not mixed with any other monies or paid into an overdrawn bank account and shall at all times be identifiable as our money. We shall be entitled to recover the price of the Goods including VAT even though the property in any of the Goods remains with us. We shall be entitled at any time to recover any or all of the Goods in your possession to which we have title and for that purpose we our servants or agents may with such transport as is necessary enter upon any premises occupied by you or to which you have access and where the Goods may be or are believed to be situated.
  14. General
    This contract shall be governed and interpreted exclusively accordingly to the Law of England. The Country of Merchant Domicile is the UK.

Terms and Conditions of use of the website

User Agreement and Terms of Use:
Use of the displaysense.co.uk ("we", "us", "displaysense.co.uk", "Displaysense", "Displaysense Ltd.") website ("the site") constitutes acceptance of the Displaysense User Agreement ("the agreement") and Terms of Use ("terms"). The user of the site ("you") represent that you have read and understood these terms and agree to be bound by them. If you do not agree to all the terms and conditions on this page, please do not use this web site. Use of any internal or external links on displaysense.co.uk constitutes acceptance of the terms on this page. If you do not agree with these terms, please exit this site by closing the browser window. In order to use this site you must agree to be legally bound and to abide by the terms and to indemnify and hold displaysense.co.uk and Displaysense Ltd. harmless from all alleged or actual damages, claims and expenses relating to any warrant, guarantee or representations made on the website or linked sites. This also includes, without limitation, attorney's fees. The use of this site for any reason is deemed to be an agreement of this condition.

Disclaimers
Bearing in mind that this is a free "public access" site, it is a condition of use of the site and the materials in it that use is at the user's own risk. We give no representation or warranty as to the accuracy of the content of the site and assume no responsibility for errors or omissions in it or the effect it has upon your computer. We disclaim all liability in respect of such information and its provision. Neither Displaysense nor any of the site's editors or contributors shall be liable for any loss or damages suffered as a result of any use of the site, including but not limited to direct loss, consequential loss and loss of profits. We do not assume, and therefore disclaim, any liability for any loss or damage caused by errors or omissions. Displaysense.co.uk is provided on an "as is" and "as available" basis. We shall not be liable for any direct, indirect, incidental, special, or consequential damages. This includes, without limitation and even if we are advised of the possibility thereof, any damages for loss of goodwill or any and all other commercial damages or losses including loss of profit that result from the use of, or inability to use Displaysense. In no event will Displaysense be liable for indirect injury.

Third party disclaimer
Displaysense disclaims any responsibility for the content of any third party materials provided through or on this Internet site. Individual merchants listed on this site provide their own order processing and customer service. Any recommendation made on this site is a personal opinion only and does not constitute any form of warrant, guarantee, promise or assurance. The merchantability or fitness for a particular purpose of any product is not guaranteed.

Indemnity
In order to use this site you must agree to be legally bound and to abide by the terms and to indemnify and hold displaysense.co.uk harmless from all alleged or actual damages, claims and expenses relating to any warrant, guarantee or representations made by the individual merchants or linked sites. This also includes, without limitation, attorney's fees. The use of this site for any reason is deemed to be an agreement of this condition.

Availability of service
We do not warrant or guarantee that the displaysense.co.uk website service will be uninterrupted or error-free. We do not make any warrant or guarantee, either expressed or implied as to the accuracy, validity, completeness, suitability, reliability, or currency of any information content within its site or sites to which it is linked to. No responsibility will be accepted for call charges sustained as a result of automatic connection to the internet due to advertiser's page refresh commands or for any reason. It is the visitor's responsibility to disable automatic connection in their Internet settings.

Links and site content
Links to other web sites are provided solely as a resource guide and do not represent an endorsement or guarantee, either expressed or implied. Displaysense.co.uk does not assume any liability for any of the products, services, or data of any other sites. Displaysense.co.uk is a facilitator of links to the content of other sites and as such has no editorial control over the content of such linked sites in the same manner that a public library has no control over the content of the books that it distributes. It is the responsibility of the user to evaluate the information, opinion, advice, or other content contained within the site. Where a comment or advertising message is labelled "free", visitors should check that this is currently the case before proceeding. Displaysense.co.uk cannot verify the validity or quality of any inclusions contributed by a third-party. If you believe any link to a third party site found within the displaysense.co.uk website infringes your intellectual property rights, please contact us in writing so that we may review any alleged infringement. This site has not verified reviewed or approved all linked sites and makes no representation warrant or guarantee as to any such sites accuracy or suitability. Through its links, displaysense.co.uk is offering access to a wide range of information, including historical materials that may contain negative stereotypes or offensive terminology. All such materials must be viewed in the context of their relevant time period. If you have any enquiries and disputes with linked sites they should be directed to the individual sites involved. We reserve the right to cancel or refuse orders for items or services offered at an incorrect price on displaysense.co.uk or through its links. We cannot be held responsible or liable for any loss or damage due to reliance on information obtained through displaysense.co.uk.

Information
indemnity The user agrees not to rely on any information obtained from displaysense.co.uk and indemnifies us from mistakes, omissions, errors, interruptions, delays of service or performance, defects, harmful components, viruses and bugs, howsoever caused. It is the user's duty to execute anti-contamination or virus software and ensure that any information, if contaminated or infected, will not damage the user's information or system. The entire risk as to the use of displaysense.co.uk is with the user. Displaysense.co.uk is not responsible or liable for telephone, network, ISP, electronic, computer or other communication problems or failures of any kind. Personal information sent to displaysense.co.uk is at the sender's own risk. Educators should review a website before directing students to it. Sites change frequently and might contain different content than on a previous visit. Price and availability information is subject to change without notice. Currency conversions are indicated for convenience only and should not be relied upon.

Severance
If a term, covenant, provision, or condition of this agreement becomes, or shall be held by any court of competent jurisdiction to be against public policy or illegal, all remaining provisions of this agreement shall remain in full force and effect and unaffected, impaired or invalidated by this decision. The invalidated item shall be modified by the parties to the full extent possible to carry out all the intentions and directives stated in this agreement.

Governing law
Any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England , and you and displaysense.co.uk irrevocably submit to the non-exclusive jurisdiction of the English Courts. This agreement is governed by English law and all disputes will be handled solely in the United Kingdom . English Courts will have jurisdiction in respect of it. You consent to such venue and jurisdiction. Displaysense.co.uk controls and operates its website from its offices in the United Kingdom and makes no representations or warranties that its content or use is legal in other locations.

Variation
Whilst it is not our intention to do so, displaysense.co.uk reserves the right to change its policies and terms at any time. Any such changes will be posted on this page. Price and availability information is subject to change without notice. We do not assume, and therefore disclaim, any liability for any loss or damage caused by errors or omissions.

Important note
The advice and information provided by displaysense.co.uk is for general help and guidance only and anyone at all unsure of how to deal with a specific problem should consult an appropriate professional. We do our utmost to bring you relevant and reliable information, but we can take no responsibility for any advice offered.

Headings
Headings are for reading convenience only and are not to be used in the interpretation of this agreement.

Copyright Protection
International Copyright Protection Agreements ( Berne Convention and the Universal Copyright Convention). All rights reserved. Copyright © commencing 2004 for displaysense.co.uk. Text, graphics, and HTML code are protected by UK , US, EU and International Copyright Laws, and may not be copied, reprinted, published, translated, hosted, or otherwise distributed by any means without explicit permission. Users may not upload, post, reproduce, or distribute in any way (including verbally) the contents or intellectual property of Displaysense without obtaining permission from displaysense.co.uk. All other trademarks, product names, and company names and logos appearing on displaysense.co.uk are the property of their respective owners. Displaysense is not associated with other companies who own similar sounding names. Whilst it is not our intention to do so, displaysense.co.uk reserves the right to change its policies and terms at any time. Any such changes will be posted on this page. If you do not agree to all the terms and conditions on this page, please do not use this web site. Use of any internal or external links on displaysense.co.uk constitutes acceptance of the terms on this page. If you do not agree with these terms, please exit this site by closing the browser window.