Heavy Goods Delivery Process

At Displaysense, we understand that some of our products require special delivery handling due to their weight and size. To ensure a smooth delivery experience, we have a dedicated Heavy Goods Delivery Process in place for these items. Here's what you need to know:

Efficient and Secure Heavy Goods Delivery Process

  • Easily identify "Heavy Goods" labelled products.
  • Delivery times typically 3-5 days, next day may be available please contact 01279 460460
  • Kerbside delivery with our trusted pallet network carrier.
  • Driver focuses on safety and protection.
  • Provide a contact number for scheduling.
  • Our team prioritizes your convenience.

Heavy Goods Delivery

Delivery Times

Delivery times for heavy goods typically range from 3 to 5 days. Next-day delivery may be available for certain locations, but you'll need to contact us on 01279 460460 directly to arrange this service, as it is quoted on a case-by-case basis.

Identifying Heavy Goods Items

Look out for products marked with our "Heavy Goods" label on their respective product pages. These items will be shipped using our pallet network carrier.

Kerbside Delivery

Our Heavy Goods Delivery entails kerbside delivery with a single delivery driver. While we arrange for tail lifts on the vehicles to safely unload the pallets, please note that the delivery will only be made to the kerbside. It's essential that you have the means to transport the goods from the kerbside into your building.

Heavy Goods Delivery

Safety and Reliability

Pallet deliveries are a safe and reliable way to ensure your heavy goods arrive intact. Our experienced drivers take every precaution to secure your items during transit.

Contact Telephone Number

To streamline the delivery process, we require a contact telephone number. Our carrier will get in touch with you to schedule a convenient delivery day within the standard business hours of 8 am to 6 pm.

Handling the Pallet

Our driver will make every effort to remove the item from the wooden pallet wherever possible. However, if this isn't feasible, the pallet will be left for you to dispose of.

Heavy Goods Delivery


Please be aware that our delivery driver is not authorized to carry goods up or down stairs or through a property. If unloading the pallet by hand is necessary, you may require additional assistance.

Access Requirements

Pallet delivery trucks need easy access to your drop-off point. If you have any concerns about access, or if you're unsure whether your location meets these requirements, please contact us immediately.

Accepting Our Terms

By accepting our terms and conditions and completing an order for a heavy goods item, you confirm that you meet the specified requirements for delivery.

At Displaysense, we prioritize the safe and efficient delivery of heavy goods to your doorstep. If you have any questions or require further assistance, don't hesitate to get in touch with our customer support team on 01279 460460 or help@displaysense.co.uk . We're here to help ensure your heavy goods reach you in perfect condition