We operate warehouses from a number of locations in the UK & Europe. Where your order is stocked and dispatched from will depend on a number of factors including amongst other things, our stock levels, your location and type of delivery service. Please call us on 01279 460460 to place your order and we will advise whether collection is possible.

For timed next day or same day delivery, please contact our customer service team on 01279 460460.

The courier will require a signature from a person at the delivery address, so make sure somebody is at the property or have it delivered to a different address where someone will be able to sign for it.

This depends on which delivery service you have chosen. For all Next Day services, your order will be dispatched on the same working day, providing the order is placed before 4pm.

Standard Delivery is between 8.30am and 5.30pm Monday to Friday.

Next Day Delivery (Mon-Fri) is between 8.30am and 5.30pm on the next working day.

Next Day Delivery by 12pm (Mon-Fri) is between 8.30am and 12.00pm on the next working day.

Saturday Delivery is between 7.30am and 12.00pm.

Some heavy goods will require pallet delivery. We'll state if this is the case. Please ensure you have the means necessary to receive this from our courier.

No, we do not cover the cost of postage if you wish to return an item.

We may have sent your items in separate parcels so please check the items have not already been delivered. If an item is missing, please email help@displaysense.co.uk with the order number and the missing item's name and number.

We take most major credit/debit cards as well as American Express via PayPal for online orders only. You are also able to pay by BACS/CHAPS.

To pay with PayPal, you'll need to set up a PayPal account on the PayPal website. After entering your contact and address details within the checkout page, simply select PayPal as a payment method.

For customers in the UK we only accept GBP sterling (£).

If your card is authorised, payment will be taken immediately, and you will receive an email confirming that your order has been successful.

Please double check you have entered your details correctly. Some card issuers can put restrictions on higher value payments. Please check with your card issuer that your card hasn't been blocked and then try again.

If you are a fully government funded organisation then you can send us a purchase order. We can offer credit accounts to customers that have been ordering from us on a regular basis for at least 3 months.

Yes, we do not offer a guest checkout. Remember it is free to do and enables you to shop easily without having to enter your details each time.

Your username will be the email address used when you placed your order. If you have forgotten your password simply reset it by clicking the 'Forgotten Password' button.

Yes you can and it's really easy to do! When creating an account, there will be a tick button to either opt in or out of our newsletter. Alternatively, scroll to the bottom of our homepage.