Frequently Asked Questions
Q: Is Displaysense the manufacturer of this cabinet?
A: Yes. Displaysense is the UK's largest manufacturer and supplier of display cabinets, manufacturing since 1978. We are not a reseller. This range was designed by our own team.
Q: Why choose the 1200mm width?
A: The 1200mm bay is the widest single-bay option in our range. Present a complete product range or full collection across one uninterrupted surface without splitting across two cabinets. If your display requires genuine horizontal space, this is the model.
Q: Why choose silver over black?
A: The two finishes are mechanically identical. Silver reflects and distributes ambient light, suited to white-walled galleries, bright retail floors and pale-finish interiors. Black creates visual contrast and suits darker or more dramatic interiors. At 1200mm wide, the frame finish has a significant impact on how the cabinet interacts with the room.
Q: What does 360-degree glass construction mean?
A: The cabinet has no opaque panels. Both side panels, the full rear panel and both front doors are all 4mm toughened glass. At 1200mm wide, visitors approaching from the side see the same unobstructed display as someone standing directly in front.
Q: What are the dimensions and weight?
A: The cabinet measures 1800mm high x 1200mm wide x 400mm deep and weighs 93.96kg. These are the external frame dimensions. Usable interior display space is marginally smaller once the silver aluminium frame profiles are accounted for.
Q: How does the shelf system work?
A: A continuous rod track runs the full interior height of the cabinet. The four 5mm tempered glass shelves travel this track and can be set to any height. Slide to position, lock in place. No fixed holes, no tools required. Remove all four shelves entirely to open up the full 1800mm interior column for a tall piece or floor-standing installation.
Q: Can I order extra shelves?
A: Yes. Contact us after purchase and we will provide the exact 5mm tempered glass cutting dimensions. Any local glazier can produce additional shelves to fit. We also supply the shelf support rods separately.
Q: What are the LED lights like and can they be removed?
A: Ten spotlights are built permanently into the silver aluminium frame and cannot be removed. Positioned to cover every shelf level across the full 1200mm width. Colour temperature is 6400K daylight: clean, neutral white with no yellow cast.
Q: How do the doors work and how is it locked?
A: Two hinged doors span the full 1200mm width of the cabinet and open outward from opposite sides. When open, the entire interior is completely unobstructed. A single key turns the central lock and secures both doors simultaneously. Two keys are supplied as standard.
Q: Does this cabinet need to be fixed to the wall?
A: No. At 93.96kg on a heavy-gauge silver aluminium frame with a solid base construction, this cabinet is stable as a freestanding unit. Wall-fixing is not required, though it remains possible if your installation specification calls for it.
Q: What fire safety standard does this cabinet meet?
A: The complete assembled cabinet has been independently tested to BS 5852:2006 Section 12, the UK fire safety standard for furniture in commercial and public use. Testing covers the full assembly. The certificate is available to download directly from this page and can be forwarded to procurement or facilities immediately.
Q: Is this cabinet available in other widths?
A: Yes. The silver range runs from 400mm to 1200mm at a consistent 1800mm height. Every width shares the same 360-degree glass construction, rod shelf system, 10-LED specification and BS 5852:2006 fire compliance. The closest alternative to this model is the 1000mm silver (DTS1001LED). The black frame version of this 1200mm cabinet is available as DTS1200CBK at the same price and identical specification. Use the width and colour selectors on this page to switch between options.
Q: How is this cabinet delivered and do I need help on delivery day?
A: At 93.96kg this is a heavy goods item. It travels on a pallet via a specialist tail-lift courier, free to Zone 1 UK Mainland addresses. This is a book-in service: we contact you after dispatch to agree a delivery date. A telephone number is required at checkout. The 1200mm model requires at least two people to move from kerbside into your premises. Please ensure help is available on delivery day. Full zone information is in the Delivery tab.
Q: Does this cabinet require assembly?
A: Yes, assembly is required. The cabinet is delivered flat-packed with all fixings and clear written instructions. Watch the Displaysense assembly walkthrough on YouTube before you start.
Q: Are there discounts for multiple units?
A: Yes. A 3% volume discount applies from 2 units. For larger requirements, a full fit-out or a public sector tender, contact our team or call 01279 460 460 for a tailored quote.